It seems strange to see snow today.  It is April and it is supposed to be spring but here we are wondering why the snow is falling again.  “It’s been a long, cold, lonely winter” as Paul McCartney might say … “It seems like years since its been here.”

I welcome snow in the winter.  It provides the base for a lot of wonderful outdoor activites.  Right now though, it is just interfering with the opportunities to get outside and do SPRING things.  It does not hold the same promise as it does earlier in the year.  The shoulder season as some refer to it, weakens the snow and ice cover we do have with warm sunny days and fools us with a fresh fall of snow to draw us to the moutains for spring skiing known best for icy, often treacherous conditions or to the lake to skate on thinning ice.

It is a dangerous time of year.  Ice covered sidewalks and roads, unpredictable conditions on a daily basis, below “normal” temperatures.  

Sir Paul adds “Here comes the sun.  Here comes the sun.  It’s alright.”  I hope he is right.

We are all waiting, Mother Nature, for renewal and recreation.  Bring on the rains and the green. Bring on the warm sunny days and the flowers that are already blooming in other parts of the world.  Have you fogotten us? Please let the evidence of a glorious spring day arrive soon.

From St Albert….

I have always said that it is important to fall in love every spring.  I still believe that even though this year it may not be true for me.  The spring brings out the best in us … the part we like to share with others.  It signals a new start for all of those living things that have been hibernating and hiding over the winter … including people.

Falling in love is different from loving.  Loving is important.  It helps us maintain our emotional health. It keeps us even and happy on the SHIFT scale.  We value our loving relationships with friends and family for sure.  Being in love or falling there is different.  We kind of loose control with this ache to be with and for someone outside of ourselves … someone who completes us or compliments us or provides us with that sense of significance just with a look.  It is always best when that someone is also feeling that way about you. When it is the same person as you fell in love with last year or for the past 60 years that is so special.

I have been watching schmaltzy romances about older people lately which is probably where this is coming from.  One in particular attracted my attention.  It’s a British TV show called “Last Tango in Halifax.”  Halifax, England of course not my Halifax, Nova Scotia but it was the name than caught my interest.  It’s a great story about high school sweethearts reunited.  I like possibility stories … especially in spring because it is the season of possibilities.

Here’s hoping you have a great spring filled with love and affection from those you love and those you are in love with again this year.

This year after many years, no decades, I have taken up tap dancing again.  It was at the instance of my lovely and talented daughter who teaches the class of exceptional adults on Monday nights.  My daughter loves these ladies and the time she spends with them and thought I would too.  She was right of course.  They are wonderful and FUN.  We laugh so hard sometimes I can’t even breathe.  Last night was classic.  It is getting close to performance time so on Saturday we had a stage rehearsal.  With three people missing I got completely lost on the formations.  It was humbling.  My daughter was laughing pretty hard as she video taped the number as evidenced by the jiggling on the play back.  Last night she was showing the video to my grand-daughter who was one of the members of our group who had missed the rehearsal.  Let’s just say they were thoroughly enjoying my confusion on stage.

Last night’s class was much better.  I finally got the steps I could not master before.  We reviewed a number of times the changes in formation and the transition steps so I am feeling much more confident that I can pull this multi-generational number off  … as long as I practice my behind off for the next three weeks.  What keeps me going is that I am not alone.  Others who have been taking the class for five or six years also experienced confusion with formations and the more difficult steps and we all agreed sitting on the patio after the rehearsal for a beer was the best part. These people enjoy each others company.  They laugh at themselves and with others every week.  They play jokes on each other in a good-natured way. Last night the teacher ( my daughter ) left the room and they jokingly dared a class mate to block the door so she couldn’t get back in because they felt they really needed a rest.  So it was blocked.  A little tug of war ensued and when the door opened there were peals of laughter.  It was fun, innocent fun and so good for the soul.  When we all managed to get the line and do the step together a loud celebration broke out spontaneously.

It struck me that they have SHIFT covered.  Sharp minds remembering steps.  Happy hearts dancing with joy. Independent and interdependent relationships where they rely on each other and understand their own responsibility for the success of the group. Fit bodies actively improving control and stamina. Trusting that it will all turn out in the end.  I am thoroughly impressed by them each week as we learn more together.  There is a clear performance goal and a light-hearted approach that will get us there.   I love it.

I love this time with them and I look forward to helping them bring home the gold the way they have for many years.  My goal is to be brilliant or at least to not mess up so bad that I break the streak for them.  The cool thing is they would take it in stride.  One said to me after she saw the video of me standing in the wrong place, not once but twice ” At least you didn’t run of the stage…”  Hmmm I didn’t think that was on option.  I am sure my daughter/teacher would prefer I stay on stage and entertain in what ever way I can.  It is a performance thing.  Stages don’t scare me but I definitely need to be more confident about what I should be doing there before our next venture into the world of tap competition.

Learning new things at any age is commendable right????

 

Last week I had a chance to help some people come to agreement on a long-standing issue.  It’s always satisfying when you can see what’s in the way and help them move around or through or over or under what ever that is.  It made me realize a couple of things about practice and mastery and how reading people is essential in this business.  It is not just about reading people and identifying their criteria for resolution but also ready what behaviours are infuriating or frustrating the other people in the room.  So you watch EVERYBODY and you notice your own responses and you name it.  The naming part takes courage but it is really all you have to do.  Finding a gentle way to tell someone that their behaviour is not helping can be tricky but well worth the mental effort it takes to cushion the words and use language you are confident they will understand. When you do SHIFT happens.

I was reminded that the PULSE Frame is very effective.  It is part of my MO now in most situations and in a high conflict one the elements are more obvious and their strong grounding in theory makes them very dependable.  Prepare for the conversation.  Then Uncover what they have come to resolve today.  Then Learn why its important to them, their criteria for resolution. Then Search possibilities that could resolve the situation and meet the shared and individual criteria.  Then write a plan of action that contains detailed items that are within their authority and will be shared with those who are involved in its implementation.  Introducing the process at the beginning … the process, purpose and protocol … and wrapping it up at the end are also important to give everyone confidence in the outcome.

 

“Nothing really …”  is what you often get from people you haven’t seen for a while when you ask them what they have been up to….  Once they start to talk you realize of course that they have been up to LOTS of different things.  They have been dealing with family and friends and working at their careers.  They have spent many days changing their corner of the world but still answer with “Nothing really…” when you ask.

People are weird.  I have said that often.  I love that about people.  Even though they have been on the planet for a while, they still aren’t great communicators and definitely the ones I know are not into self promotion or refecting on their own impact.

HUMBLE.  That is what they are.  Great change happens in small steps and everyone I meet is involved in the great changes that are happening all around them.  Congratulations on making a difference in the world.  Take some credit when you can.  It boost your ego and your reputation as someone who cares and helps when they can.

Take good care today.

By now some of you will be able to tell that the SHARP as a Marble post was a repeat of the Making a SHIFT.  I was testing out the new website drnancylove.com  It is live and it is undergoing some adjustments as I figure out how to keep all of you informed and interested and move to the new site without disruption.  The SHARP as a Marble was a test. And it proofed that I am not as SHARP today as I need to be to enter into the underground, mystifying world of the connected, interconnected “inter-web”

I have somehow acquired two Facebook pages, three twitter accounts and have connected the linked in account to both blog pages.  Once all of them are coming from the same source and only once we can make this work seamlessly. For know it’s a little rough.

On the PULSE website we had a newsletter list that we wanted to integrate as well because the PULSE site was going into mothballs.  I will be able to send newsletters from the drnancylove.com site to the loyal PULSE followers around the world. So the plan was based on my retiring and becoming a writer.

Plans change….  as you have heard me say  …. they are just something to base change on.

More on that later….

Just a brief note today on the importance of measuring your wellbeing from time to time.  How well are you feeling on each of the five intelligence measures?

Intellectually are you feeling SHARP?  What is your sense of whether or not your mind is working at capacity today?

Emotionally are you feeling HAPPY?  What emotions are you aware of and how light or heavy is your heart today?

Relationally are you feeling INDEPENDENT?  What level of control do you sense with your relationships today?

Physically are you feeling FIT? What is your sense of your level of health and fitness today?

Spiritually are you feeling TRUSTING? What sense do you have that you can trust others and the universe today?

Keep this list on your fingers and remind yourself to check in from time to time.  If you are feeling low in one measure and higher in another focus on what you can do from the higher measure to help increase the lower one.

Take Good Care.

 

I am sure you are all familiar with the excitement and frustration associated with setting up a new computer. For me it is always a test of my patience and my translation skills. You need to be able to speak the language of the program you are working with if you hope to successfully bring the new computer to a place where you are comfortable working with it.

You have to be Gentle and Honest, especially when you are asking for help. You have to be Open to new ways to doing things and new language for old processes and more steps to achieve the same outcomes. You have to get past the advertising websites to the REAL ones, the Specific ones for downloads and you have to patiently wait for your changes to “populate” something or other so you can get to the next step. And you must keep Talking to get where you need to be and accomplish your mutual goals.( GHOST )

I love what computers do FOR us. I am not as fond of what they have done TO us. My head hurts when I am trying to figure out why a program won’t do what I am asking. I deauthorized two other computers so that I could authorize the new one on itunes. The message I get every time I try to authorize is that I have five authorized machine and I need to deauthorize one. I did that. My account says ” You have three authorized machines.” What am I missing? I really hate those logic loops that you can’t get out of or past.

And then the minute I get the new machine operational, my iPad freezes and needs to be restored. URRGGHHH.

Days like yesterday are frustrating but I like to balance that with remembering how difficult it used to be for the world to receive messages like this from me. Thank you for teaching me persistence and patience and peculiar ways to think about things. Thank you for teaching me a new language and making it possible for me to share my thoughts with others.

I do love my new computer. I am going to call her Constance. I know we will have a long and mutually beneficial relationship. I have friends with that name who are reliable and hard working and that is what I want from my new Constance. In return I will take good care not to over load or treat her in anyway that might lead to break down of any kind.

Cheers to Constance and a new lease on communication and conversation with the world.

This morning I am writing on a brand new computer.   I had a great one that froze on me way back in September.  I spent hours and hours trying to get it back but it would work for an hour or so and then shut down without warning.  I spent time on-line with tech people and talked to me computer geek brother about it.  It seemed obvious that it had a mechanical flaw.  So the company sent me a box and I sent the box and the computer back on October 3rd.   About three weeks later I got an email thanking me for my business and closing the file.  I objected.  I had not received any notice that my computer was fixed or on its way back. How could the file be closed?

I got a phone call a week or so later.  The computer was back with the company but there was some confusion around the shipping address.  My postal code starts a T.  Somehow it was recorded as 5.   There had been an attempt to deliver it but they could not find the address.  Using the tracking number, five emails and 3 phone calls later we determine that it was delivered to someone in Mississauga … 4,000 kilometres away.  It was delivered on October 28th.  Again I received a nice email thanking me and notifying me that the file would be closed.

So It is February now.  Yesterday I finally was able to get my hands on the new replacement computer.  It is a beauty.  I will watch for the signs of malfunction closely.  I have learned a lot about how to get the computer back… none of which worked on my hard defective hardware but might work on something in the programming going awry.  I have also learned to be persistent, but I already knew that and for the most part it was a gentle, honest, open, specific talk kind of persistence.

It has been difficult for me to work with out a fully reliable computer so I welcome this state of the art machine.  We will have to spend sometime getting to know each other and I will have to mothball the one I brought out of hiding once again.  If I included the time I spent trying to upgrade that one from vista to 8.1 with no luck at all and the time I spent with the repair people and the customer service people I could probably have finished my book.

Life is full of disruptions.  Sometimes they take the form of shiny objects to chase down dead-end roads.  I had one such call yesterday.  Someone from a news radio station out of New York.   He asked me a million questions and kept me on the phone for over an hour.  Near the beginning of the conversation, after he had said that he was targeting small businesses and looking for the best female coaches in Canada to feature on his radio show where I would be interviewed by Doug Llewellyn,  I asked if there was a fee and mentioned that if there was I was not interested.  I was pretty  and Other clear.  I have heard these kind of stories before.  So after reassurances that the entrepreneurs would pay NO FEE  – his exact words – I answered his questions about my story and why women would hire me as their coach. there were personal questions about what I charge and how many clients I would be able to take on because millions of people would be calling me after the broadcast.

Then the shoe dropped …  A script writer would be calling me and his fee was $995.00.  Then a tirade about the money that would flow to me as a result.  I was disappointed and I said so.  He had wasted my time and his.  Even though I had specifically asked and was adamantly reassured that this was at no cost to me there indeed WAS a fee.  I felt duped.  I had people waiting for me so I excused myself after expressing my disappointment and my feelings of having been played.

The experience must have been valuable at some level, right?  I did learn that I am not as interested in building a client list as I am in helping people I know and who have come to me for education or coaching help.  I love working with people.  I love to hear the uniqueness in every story and the find the hidden potential they may have overlooked.  It is satisfying.

I could go on but I have already exceeded my typical three to four hundred words in a blog rule and now I am taking your time.  So sorry.  Yours is valuable.  Now that I have these two time wasters off my chest and I have a new shiny computer to work on I will go back to the rhythm of shorter and hopefully more frequent blogs.  Take good care.  Remember to SHIFT when you are feeling down.

 

You will never guess where I am now. I am in Charlotte Amalie at the University of the Virgin Islands on St Thomas. This morning I presented PULSE to the President and his cabinet. The decision was made only ten days ago and yet here I am having given a three hour version of the five day PULSE course.

I am going to stay until Sunday and make the trek back through Miami and Toronto. Coming here I was routed through Las Vegas and Newark, New Jersey. Of course the threat of the Blizzard of 2015 created quite a stir as we made contingency plans to make sure I actually made it here. Six cities in four days and lots of air time. I had forgotten how tiring it can be to travel for business and how exciting it can be. Anticipating what the client wants and needs to hear can drive you crazy if you let it.

Many of you will know that I have worked with UVI before. I have trained about 75 people between here and Tortola and another 25 or so at St Croix in their Department of Labour. It has been almost 7 years since I was in ST Thomas for work. I was here at the start and finish of a cruise in 2012 and met with my friends and colleagues from the Islands then but I haven’t done any training for a long time … not just here but anywhere.

I enjoyed this mornings session. Right now I am only remembering what I forgot to say and not what I was able to get across. They are nice people and I wanted to give them the tools they need to deal with conflict in their lives. We went through GHOST and POWER and PULSE very quickly. We didn’t do BEACH or SHIFT, both of which I had planned to do. At least those things are in their handouts and everyone did have one thing to take away and work on.

Leave them looking for more.

So from “Aloha” to “Good Afternoon” and back home in one short week. Seems like a dream … Life is like a dream …. Isn’t that a song?