There are many ways to measure your well-being.  This week I have been thinking about one that is more portable … one you can keep on your finger tips for quick check ins when you are going through a rougher time in your evolution as a person.  I suppose this could become an APP but for now all you need is five fingers to set and remember the scales that will help you assess your state of mind, body and heart.  I have always talked about the three orientations that people.  Past oriented people are more likely to live in the heart and feel things deeply.  Present people are more likely to live in their body and fill the spaces they occupy.  Future oriented people are more likely to live in their minds, thinking deeply.  All of us have head heart and body so there is no escaping the past present future orientations.  Each can be identified as a Type of intelligence.  Many people are writing and study multiply intelligence and they do include head, heart and body kinds of knowing. I thought it would be helpful to have a quick assessment tool to evaluate where you are, how you are doing, by your own determination on these and two others.  Besides physical intelligence, mental or intellectual intelligence and physical intelligence I have added relational or social intelligence and spiritual intelligence to the Check In List.

Beginning with the mind, consider how SHARP your mind is today.  On a scale of one to ten, one being the foggiest day in your mind and ten being the brilliant day when you made great discoveries, how SHARP are you today? Use your preferred hand to slide that scale across your baby finger until you can feel and see how you feel right now.  If you are feeling SHARP you will end up near the tip of your finger.  If you are not feeling especially SHARP today you will be closer to the palm of your hand where the fingers come together to help each other.

Now on your ring finger consider the level of HAPPINESS you feel in your heart.  How joyful and happy are the emotions you are experiencing right now.  Again, slide your preferred hand up and down the ring finger of your other hand to determine a visual and sensational point to indicate that experience.  Closer to the palm is less happy than closer to the tip and truly joyous might be off the end of the finger.

Now for your middle finger.  This is a social intelligence measure and the scale relates to your level of INDEPENDENCE.  How independent of spirit are you feeling today?  I am not sure why I choose independence as the measure except that experiencing a sense of independence and confidence and courage allows you to develop relationships on your terms.  Closer to the palm means you are depending on others for your social well-being while closer to the tip indicates that you are in charge of your own social agenda.

The pointer finger or index finger represents your body and its level of FITNESS.  How FIT are you?  Closer to the palm indicates that work needs to be done to maximize the energy that our bodies can provide. I think of another acronym that I use as a reminder to myself about fitness.  RENEW – Rest, Energy, Nutrition, Exercise and Water.  These are the things that contribute to a healthy and fit body. Are you getting the right combination of these things to keep you fit?

The thumb represents the soul, the spiritual intelligence that connects us with mankind. Here the measure is TRUST.  How trusting a soul are you?  Do you have faith in mankind? Can you trust your fellow human beings or a deity that you have come to know as kind and loving?  Can you move beyond yourself in a way that benefits others and the planet?  This scale is about consciousness which can be raised if we trust each other.

Each time you use your preferred hand to measure the scales on your other hand you will notice that the results are not constant.  Where we are on a given day at a given hour can SHIFT.  Using the scales SHIFT scales can provide immediate feedback on the depth and direction of the SHIFT and can promote corrective action.  Keeping things on an even keel, especially in difficult times is key and working toward the tips of the fingers and beyond on all of scales can improve our attitudes, our perspectives and our lives.

On a scale of 1 to 10 measure your SHIFT.

Sharpness of mind
Happiness of heart
Independence of spirit
Fitness of body
Trust in mankind

Over the next week or so I will write about each of the areas of intelligence and suggest ways to change the results on each of the fingers.  Meanwhile please let me know if you use the scales and how they work for you.

MERPS – Mental, Emotional, Relational, Physical and Spiritual+ Well-being indices.

I had a chance to do an introduction of myself as a representative of the St Albert Mediation Office at the Chamber of Commerce breakfast meeting this morning.  I used my new line.

“Giving people the courage to make a change and the confidence to make a difference.”

The giving part is iffy.  I don’t really give anyone anything.  I help them look for the power to change inside of themselves, in their own history and in their own values.  I did that today too.  I listened and asked questions today.  I was the consumer instead of the sales person and I learned a lot as we did the speed networking.  There are wonderful people running businesses in St Albert and I am happy to be in their company.

“What is the best experience you have had doing what you do?”  That was my question.  The answers were thoughtful and thought-provoking and I felt honoured to hear honest, heartfelt and “off script” responses.  People come prepared to talk about their businesses but not necessarily their own experiences within it.  It was great.

“What’s one thing you would change about what you do?”  That was my second question. Some interesting takes on how to improve things.  My final challenge to them … “What one thing could you do this week to make things better for you?”  This one usually invokes a quizzical look that says “I have the power to change things???” Really? … hmmmmm, let me think…”

As we move in to SOAR (Season of Added Responsibility), I know you will be chatting with people at Christmas Parties and family gatherings.  Add theses three little questions to your conversations starters.  You will be amazed.  Everybody has a story.  Some of them could break your heart.  Others will lift it to new heights. These questions let people identify for themselves what brings them joy, what they value and what is within their power to change. Just asking the question makes a difference.

“What is the best experience you have had doing what you do?”

“What’s one thing you would change about what you do?”

“What one thing could you do this week to make things better for you?”

Merry Christmas

It’s getting busy again.  The season of added responsibility is upon us.

How do you handle the pressure of Christmas?  Making lists and lists and lists and working to complete the shopping and the baking etc can be overwhelming.  And then there is the loneliness felt by many who are missing loved ones or who are measuring themselves against a standard of involvement in other people’s lives that may or may not be realistic.

I have to admit that Christmas and all of the activity that goes with it is not really my favourite time of year.  I do feel the pressure to do the right thing, be in the right place, attend the right events, give the right gifts, cook the right food, entertain the right people.  It has always been stressful for me, especially with all of the in-laws and out-laws I have gathered over the years.  Preparations are hectic and sometimes overwhelming.  Decisions about who will be where and when also cause me a lot of grief.

Once the actual festivities begin I calm down and I know that things will all work out fine.  Christmas will come and go whether or not I am ready for it.  Others will be thrilled with their gifts or not.  Really I will likely never know because they will always politely say that it is wonderful.  Meals will turn out well or not.  Again I will likely never know because everyone will rave either way.  I will see my good friends and my wonderful family and enjoy their company tremendously as I always do.

I am really very lucky to have wonderful people in my life.  They would not want me to stress over the preparations for Christmas.  Maybe that’s why I do.  I never want to let these wonderful people down. The stress is self-imposed.  I know that and I will make my lists and do what I can knowing that the important people in my life will love me whether or not Christmas is perfect.  They are kind and forgiving and I love them.

So bring on the madness of the season and enjoy it.  January will bring the wonderful healing Aloha of Hawaii for me.  Anyone else feel the need for a rejuvenating vacation??

We are coming up on another winter Olympics.  It seems like yesterday that I was here in Vancouver when the games were on.  It was magical. The world had come to Canada and we were enjoying the hosting role very much.  There was a lot of work and organization that went into those games and so many volunteers meant an added level of commitment.  Any one who was Canadian and here in the city was an ambassador and a fan.  The streets were alive and we were all vibrating at the same frequency it seemed.

What will Sochi be like for us?  Right now for me it is anticlimactic.  The proximity to the action, the opportunity to perhaps run into the athletes, to catch a glimpse of them in person, all the excitement that went with that presence is now half a world away.

I am happy for the Russians who will participate in the hosting experience this year.  I am sure it will be exhilarating for them as it was for us.  I wish our Canadian team the very best.  Maybe the absence of the home crowd will allow them to concentrate .  Maybe because they have experienced it first hand they will be more successful at imagining, visualizing the home crowd reaction to podium medals.  I hope they understand the support that is here for them in a new way.

I wish them well.  I will be glued to the TV coverage no matter the time of day.  I will be part of the world that is watching from afar and my heart will be there with them as they compete.  It is not the same but the experience of last time has strengthened a connection that will last for me and for many others who were here in Vancouver for the GAMES, our games.

Experience brings us together in shared history.  That is true not only in major world events but in our every day lives.  Make your own shard memories today.

Have you ever learned something new the day after you needed to know it?  That happened to me this week.  Saturday I attended the CAPS meeting in Edmonton and heard two wonderful speakers.  One talked about websites and business development.  It was very informative.  I learned somethings that I did not know, especially things to avoid, and I am grateful.  The speaker was Irene Gaudet.  the second speaker was Tim Breithaupt from Calgary.  His topic was about shifting activity to productivity.  He was referring to marketing as activity and sales as productivity.  It is the first sales presentation I have heard that stuck for me.  He was funny and had lots of great stories that I can relate to and that I will remember.  Most importantly he was honest with us. He explained to me what I have been doing wrong for the past 12 years and more importantly what I had done wrong on Thursday and Friday last week.  I SOOOOO wished I had heard him speak on Wednesday.  Thursday and Friday may have been very different for me.

Tim talked about the differences between Features and Benefits.  PULSE has lots of Features but what are the benefits to the clients?  That’s what people buy …benefits.  All weekend I have been thinking about what the benefit of buying PULSE products are for those who do.  If you have done the training and been coached by me how does that help you?  What do you have at the end that you had less of at the beginning? What I came up with is Confidence.  We sell confidence.  After a PULSE training you are more confident about your ability to handle difficult situations and people.  We don’t’ sell books, coaching, training and keynote addresses.  We sell confidence in dealing with difficult situations and people.  HMMMM???  What do you think?  Does that ring true for you?

I think the confidence comes from the thoroughly researched and theory based approaches that we know work in high conflict.  I thing it comes from the tried and true results of appreciative inquiry and the powerful wisdom of the Enneagram.  The three prongs of PULSE conversation converge and integrate to a powerful approach that we know works.  It is deliberate and reliable.  Knowing it adds confidence and courage to anyone who applies the methods.  We sell CONFIDENCE IN DEALING WITH DIFFICULT PEOPLE AND SITUATIONS. That is at least one benefit that I can see.  I know that the client is the one who identifies the benefit.  As clients if you have other ideas of what benefit you derived from your PULSE experience please share it with me.

Thanks, Tim, for the inspirational and thought provoking presentation.  Only wish I had heard it sooner.

I am reading Daring Greatly by Brene Brown. I like the book and the way she presents her extensive research findings. A book about shaming and vulnerability is always cause for self reflection which is and of itself a risk, a vulnerable act but I did it anyway. Brene’s message is delivered in a wonderfully vulnerable way. She tells her stories. She opens up to the reader explaining in detail with examples from her own life how shame works and why being shame resilient is important for everyone. I highly recommend it.

I was especially taken by the chapter on the differences between Male and Female experiences of shame. Like her, I believed that we had moved beyond pink for girls and blue for boys but the truth is we haven’t. A story from our visit to the Vatican yesterday came to mind. Our wonderful guide Francesca, told of one of the first women painters to actually use her name on her works of art in the Baroque period. The story goes that she was the daughter of a famous painter and one day he left an unfinished painting in his studio. When he returned it was completed … by his daughter. He decided to send her to get some formal training with another famous painter of the time. The teacher raped the girl and when she told her father they brought charges against the teacher. Although he was a famous painter, he was found guilty which was a rare event under such circumstances and sent to jail … but not for rape. He was convicted of reducing the father’s wealth, of taking something of value from him. It was the reduction in financial worth of a girl who had been raped that sent him to jail, not the crime of raping another human being.

Girls believe that they are still worth more if they are thin and nice and subdued. Men believe that they are worth more if they are big and strong and successful. Shame is about worth and worthiness and it is sad for me to think that we are still trapped after all the “progress” our society appears to have made. Brene talks about a web of shame for women. We get caught in the opinions of others. She talks about a box of shame for men. They are caged by shame.

I like her antidote … vulnerability. She suggests that if we can all be vulnerable with people we trust, people who show us empathy so we know we are not alone we can become shame resilient. We can break out of the box and free ourselves from the web. The tricky part is that vulnerability requires trust and trust requires vulnerability. The question is who will risk first to begin the trust building.

In mediations I have done I have watched this dance of vulnerability and trust. I know from my own experience that voluntary vulnerability is critical in high conflict situations and I can see how Brene is suggesting that it is important in any and all relationships. Voluntary vulnerability begins the cycle of connection and moves us to the green zone in conversation. It is scary sometimes and if we are in our shame boxes or webs it can appear to be even more of a risk.

I have coached many people to just try explaining how they feel, how what has happened as impacted them will move them to a different way of relating. When they do, they find out that people appreciate a gentle, honest, open, specific talk. They learn that being voluntarily vulnerable creates a space for the other person to share their own vulnerability. The conversation opens up and everyone ends up with a deeper understanding of the situation at hand.

Brene Brown and I agree that more people need to learn about this and begin to practice being courageous. She talks about Daring Greatly, having the courage to move toward trust through vulnerability. I would add that being curious is also important. Curiousity, I think leads to vulnerability and away from blame and shame. Curiousity takes us away from assumptions which are, I think a path to judgement that needs to be avoided. Asking yourself or someone else about the motive behind an event or action is often more forgiving. It allows us to separate the deed from the person, what they did from who they are. It is a way to remove judgement from our responses and create a green zone of connection.

Finding ways to connect us to each other so we can clearly understand our self worth is what it is all about. Brene uses a quote “You are not a bad person. You are a good person who bad things have happened to.” If we can start from there we can become curious about a persons past rather than judge them as a bad person and we can begin to see ourselves in that quote. We are all good people doing the best we can with what we know.

Be courageous. You are worth it. Be curious. So are they.

IT is nice to be back in my St Albert Office moving toward productivity again.  Have you noticed that transition time theses days seems to be getting longer.  Flight delays, weather delays, fatigue from traveling and all the catch up means it takes me until Wednesday at around noon to finally feel like I can sit down and tackle one of my many projects.  And before you know it I might have to take off again for the weekend and a gig in Canmore so the travel and transition times suddenly overtakes the time dedicated to the real WORK.

I think I am getting tired of the need to move and I never thought I would hear myself say  that or watch myself write that.  I like what I do because it is varied and I get to move around a lot. Suddenly the ROI for travelling and weekly relocation has dropped and I am seriously reconsidering where and when to do this work.

By work I mean writing, and product development.  I have a new sign in my office that reads “Writing is the only profession where no one considers you ridiculous if you earn no money…. ”  I am struggling with that.  Writing is an honourable profession and sharing your thoughts and research and stories takes courage. Not everyone will like what you have to say and even more will dismiss it or never read it at all.  It is true vulnerability. “Here I am… What do you think?”  Crazy really….. but it does deserve compensation from a society that benefits from the sharing.

Even Malcolm Gladwell, one of my favourite writers, gets criticized.  I am about to do that.  I will apologize ahead of time but the mistake that he made with this new book “David and Goliath” is that he wrote his previous books so well.  This one needs ONE MORE EDIT to tie the ideas together in a coherent way.  It is a great concept and a wonderful message but is sometimes lost in the paragraphs he wrote to pull the thoughts together.  It becomes confusing.  It might had been better had he left it to the readers, and his readers will be discerning, to figure out the connections that he tries to make obvious in obscure, confusing paragraphs that seem to come out of nowhere.

I learn content from Gladwell but I also learn process.  I am grateful that he continues to have this wonderful curiousity to find out about things and the courage to capture his thoughts for the rest of us to consider. And I understand what it takes to put a book together and how the pull of family, friends and other obligations can overwhelm and interrupt the flow of the writing.  It is still a great book and it is on the shelves while mine are not.  Kudos

It’s a Sunday night in Calgary and I have a chance to sit and think about the status of things, about the PULSE Institute and where I am personally with my goals in life.  I am thinking and not talking and that is always dangerous.  When you are talking and sharing your thoughts there is this second sober thought from the other person that mitigates or softens the harsh bits and grounds the flights of fantasy and fancy.  Even a facial expression from a quiet listener can stabilize your thinking.  Left to its own stabilization my thought patterns scatter and take flight.  Ping pong balls or bingo balls in an air machine.  I can’t seem to catch any of them long enough to make much sense. So let me share some with you in the hopes that it will sort them out so the winning numbers appear.

I am thinking about the upcoming practice course in November and how to get more people interested. It is on the 14th and 15th and 16th of November in St Albert at our office.  One suggestion which I like is to pre-qualify anyone who has had ADRIA mediation course.  We will invite them to attend and use it for elective credit because we specialize in workplace situations.  I will ask Erika to post it on their website to generate some interest.  We will also have to get it onto our website.  I will talk to Wendy tomorrow.  It should be front page news.

I am thinking about the on-line Jig  Saw Box course in PULSE Concepts that we have been working on for months now and some of the frustrations around how to manage that.  I think if it were the only thing I was working on I could do a much better job of writing the information to be included in the modules.  It will be a wonderful way for people to learn the concepts behind PULSE without leaving their desk and at their own speed.

I am thinking about reprinting the PULSE Conversations for Change book because we are all out of them right now.  I would like to include the changes we have been making before we send it to the printers… another biggish project.

I am thinking about the new Stepping Stones to Success Book that should be published soon by Insights Publishing.  I have a chapter in it and I am wondering what marketing we can do with it.  http://davidhumes.com/resources/books/SteppingStonesToSuccess.htm 

I am thinking about the Principals: Faces of Change Book.  Trafford Publishing has agreed to do more publishing by listing it in schools and university library catalogues where people who read and order such books are more likely to find it.  We had a Kirkus Independent Review done which is pretty good to use to promote it. Here it is….

PRINCIPALS
Faces of Change
Love , Nancy and Mel Blitzer, etc.
Trafford (124 pp.)
$26.99 paperback, $9.99 e-book
ISBN: 978-1426927973; April 19, 2010
BOOK REVIEW
A study of how school principals respond to mandated change in educational standards and procedures, from the PULSE
Institute in Calgary, Alberta.
Primary author Love (Principal Portraits, 2004, etc.) and co-authors Blitzer and Munroe present case studies of five
Canadian junior and senior high school principals. Each administrator must implement a series of required changes to his
or her curriculum, assessment and administrative procedures, drawing on the efforts of staff and students and often
encountering hefty obstacles along the way. The authors assign each principal an archetype that characterizes his
leadership style: the Sherpa, the Coach, the Gardener, the Rescuer and the Impresario (“He cajoles, he charms, he
pushes, he connects…he flies through the air with the greatest of ease.”). These nicknames, and the frequent quotations
from the principals themselves, give the study a welcome vitality. Each chapter summarizes the legislative or
administrative mandates each principal faced and provides brief demographic and regional context for each school. After
describing and assessing each principal’s strategies and solutions, the authors provide a chart containing their leadership
profiles. Overall, the book is succinct, well-paced and clear, avoiding lengthy literature reviews or academic jargon. Its
relatively casual tone (including addressing the reader in second person) makes it even more accessible to readers outside
the world of higher education. At times, however, the authors err too much on the side of brevity; although the case
studies bear the imprint of academic research, they omit basic information such as the dates of data collection, an
explanation of research methodology and a description of the sample selection process (readers may wonder why the
book only features male principals, for instance). For American audiences, a brief glossary might also have been helpful;
for example, in Canadian English, “writing exams” means “taking exams,” but to most American readers it means
creating them. Despite such small foibles, however, the book accomplishes its goals economically and effectively.
An engaging series of case studies, ideal for use in education leadership seminars or management retreats

I am thinking about the Sociology of the Enneagram of BEACHs book which is languishing in its BEACH bag in the back of my office and is not receiving the attention it needs to get to manuscript stage.  I think the new title for it might be “The Space Between Us”  What do you think????  That’s the title for the presentation at the Canadian Enneagram Association Conference in Victoria in February.  I would be so happy if I could have a manuscript to share with participants there.

I am thinking about the novel that I have written but not typed into my computer yet.  No one but me can do that because I find myself editing as I type.  A friend just came back from Santiago with pictures for me.  I asked him to take some to supplement the book which right now ends on the Camino de Santiago.  I also have a friend who just had a book launch for her book about her journey on the Camino.  I need to call and have coffee and get a copy.  Her Name is Pat Klinck.  She is brilliant.  I haven’t read the book yet but I know it will be inspirational.

Each Step is the Journey: The Call of the  Camino     http://eachstepisthejourney.com/

I am thinking about what I learned yesterday at my CAPS meeting.  Canadian Association of Professional Speakers are my favourite bunch of people.  There is a camaraderie that I have never really experienced else where and I love to go when I can and learn from the people there.  The speaker was talking about follow-up and professionalism and I realize how my website, my cards everything is dated somehow and I need to find a way to renew those things without spending too much money.  I need to recommit to the newsletters and blogs on a more regular basis.  And I can. The presenter reminded us that air planes are off course 98% of the time and that correcting for drift is what life is all about.  I don’t need to get frustrated by this constant state of course ambivalence. I need to focus and steer.  I can do that….

This week I go to Ottawa for a few days.  I am looking forward to the colours of the leaves in the Gatineau Hills.  We will be at Montebello for the weekend.  It’s a great life.  Things to think and talk about and things to do and see.  Places to be and a wide range of emotions to experience as we move through it all.

Have a great week and please share this with friends.  Right  now about 20 people read this blog.  It would be great if 50 people did.  I kind of suspect that more of you read it on linked in and on face book and don’t necessarily go to the word press site.   My goal is to increase the readership.  If you can help that would be great.

Take care and remember not sharing your thinking can be dangerous like TNT. Find away to share that works for you.

Time in Canmore seems to open my mind and my time for writing.  I love it here.

Working with clients this week got me thinking about the skills we us to move people from the Red Zone to the Green Zone.  That really is where the work is.  Shifting requires Matching and then moving.  It is strategic.  To get their attention you have to be where they are… the same intensity, the same time zone, past, present or future.  Once they are listening you can move to a calmer more focused conversation, one that meets your purpose.  It is tricky business though.  You can’t stay too long where they are or they will entrench.  It is kind of like fly fishing I think.  You PLAY with them and reel or ‘real’ them in.

Mediating is also about USING the forces toward harmony.  In 90 minutes things change because people get tired or the fight.  As a mediator you train for this to increase your stamina.  Parties have a chance to vent over the time of the conversation and they begin to feel the relief of catharsis, Mediators still have to be patient.  There may be more arrows in their quiver.  Knowing and recognizing when the quiver is empty is a skill you develop with time and practice.  When one says “We could try this….” and they naturally begin to brainstorm options for resolution is a sure sign that the quiver is empty and they are satisfied with the understanding that has been built.

PS… I am speaking at a Canadian Enneagram Conference in February from the 20th to the 23rd

http://www.livingtheenneagram.com/#  It’s in Victoria.

Here is the description….

In her presentation, The Space Between Us, Dr. Nancy Love proposes a sociological construct based on the Enneagram for dealing with others in any social setting.  The Enneagram provides us with a path to understanding how we respond to our world.  It teaches us valuable information about how we respond to each other in relationship on a daily basis.  Each encounter, each conversation benefits from the application of this sacred knowledge.  It begins as we become observers of what happens in the space between people.  Close observation and deliberate response on our part can help us develop a deeper understanding and appreciation of the space between us so that we can improve, predict and perhaps even manipulate (read “change”) the responses of others in order to create shared, mutually beneficial futures together.

As a coach, a mediator in high conflict situations, a teacher and a human in relationship, Dr. Love has learned to look for the patterns in group behaviour. She has begun to see the Enneagram points as sets of Beliefs, Expectations, Assumptions, Concerns and Hopes.  They each have an identifiable perspective on the world and a shared culture which she has described using the sociological tradition of ethnography.  As a sociologist she has identified the distinctions between the nine points, the subtleties of changes in language and dialect, the influences of other ‘cultures’ or perspectives and the distinctive world view of each.

In this presentation you will begin to see the personality types as cultures and experience how that can free you to identify patterns in the space between you and the other. Then Dr. Love will share a simple construct for identifying and using the patterns to manage conversations and relationships in your everyday lives.