For the last two days I have been helping my husband as he recovers from minor surgery. ( if there is such a thing). It is interesting how your instincts take over when you are asked to look after someone else. Your experience with related situations all comes back and you go into nurse mode. It is kind of like riding a bike. I found myself just KNOWING what to do.

I am no stranger to pain myself and know the worst thing that others do for me is try to help me move from one position to another. So I hover and wait to catch or assist but only when called upon. No one can know what the patient is experiencing until a request is made.

It is the same in conversations. Especially in mediation , people are in pain. it is so important to hover rather than to assist at first and then to assist only when the request is made. As mediators we often try to HEAL them rather than let them find the position that is most comfortable for them to rest while they heal themselves. You are there to set the structure and guide the process but any pushing or prodding is likely to inflict more pain than it relieves.

Each situation we encounter has a lesson…. learn it.

This is the new titile for my new book. What do you think?  It says it all.  The book reveals how we can use an understanding of each individuals ‘Culture’ to move through the relationships and create an efficient and effective gathering place where needs are met. 

So much has been written about psychology in the work place but this is a different twist.  It is about perspectives and how they change and how that change can be predictable.  Everyone KNOWS that at some level.  You hear phrases like “Here we go again!!” in workplaces where people have not taken the time to understand what the impact of behaviours can be.  We don’t study behaviour in patterns in the workplace … at least not yet.  I am hoping the book will give people tools for doing just that. 

The value propostion for the book is that it allows you to examine your workplace, family, organization and identify the recurring themes and patterns.  Further to that it gives you information that you can use to adjust the patterns to create effectiveness and efficiency, if that is your desired outcome, or to create innovation and deeper levels of thinking, if that is your desired outcome.  In fact you will be able to identify the existing pattern, the pattern from the past, the desired pattern and ways to get there.

Beliefs, Expectations, Assumptions, Concerns and Hopes.

« Previous Page