I have been reading one of the many books on the Law of Attraction.  this one, by a fellow Canadian, Michael J Loisier.  I like his idea about creating contract between what you don’t want and what you do want.  You make a list of between 50 – 100 things you do not want and then you re-frame those onto things you do want and send the positive vibrations out into the universe.  it is similar to what I heard at CAPS this morning about being clear about what you will and will not do.  Make a To Do and a To Don’t List.

The power of positive thinking is so important that it can keep us alive.  Examples abound of how positive thoughts, feelings and actions have made miraculous changes in the lives of many people in the world.  In PULSE we use it to just change the outcome of the next conversation.  Begin with the end of resolution and decision in mind.  Accept nothing less.  Move toward the positive outcome as you move through the steps and act as if the solution is already there.  The basic assumptions of  appreciative inquiry keep PULSE on the positive side of cognition and moving in the direction of a positive future. At the same time it acknowledges the past thus creating the important contrast between what you don’t want – past – and what you do want – future.  PULSE also stops in the middle to generate criteria for that future by looking at the evidence in the present that point to Beliefs, Expectations, Assumptions, Concerns and Hopes.  The BEACHs that separate us and the bring us together.

This week’s Webcast on Thursday is about the conflict conversation.  It should be fun.  Hope you can join us.

For those of you who want to review the 2nd  webcast in the Red TeamGreen Team Series: Introduction to Conflict Management,  a recording can be found at:


Here is your invitation for our third webcast, feel free to invite others to participate:

WEBCAST: Using the PULSE framework to manage differences
Tune in to the following URL and sign in as guest to Join Dr. Nancy Love and Mel Blitzer in the third webcast of the series 
Red Team Green Team



Talking your way through difficult situations

Confronting other people about broken promises, failure to deliver agreed performance, work issues, inter-personal problems or simply unmet expectations has never been easy. Whether it is a professional colleague, a manager,  or a client, confronting team or work group members in difficult situations laden with the potential for conflict is a skill and art that is applied through an effective conversation. How you enter into and lead the difficult conversation is most often the key to effectively addressing and resolving issues constructively as well as to ending your talks of good terms.

In this webcast we will explore:

1.     The importance of confronting difficult situations

2.     How to use the PULSE conversation framework  for  leading these conversations

3.     How to apply the conversations in  difficult situations

For more information contact: