Bad Communication is at the HEART of all conflict, all upset and all misunderstanding.

Here is an acronym that you can use to avoid or fight the CRIME of bad communication.

Confront- Name the elephant, the thing that no one wants to talk about.

Resolve- Create a future focus where you can see a world without this situation.

Intervene- Step in with curiousity not accusation.

Manage- Ask good questions about the past, present and future of the situation.

Explore- Look at and seriously consider the impact of different outcomes.

Use CRIME to fight the CRIME of bad communication. Stay tuned for more hints for Mapping the Space and Wayfinding in conversations and relationships.